Resources
Instagram Integration
Guide on the Instagram Integration
The Instagram integration can be done from the settings page.
Once you are in the Instagram settings integration page, follow the step by step guide to activate your integration.
The facebook and instagram integration will be configured at the same time. If you do not have an Instagram page, you are still able connect the Facebook page. You may get an error that says "IG test call failed" but this error only specifies that the API connection for Instagram was unsuccesful but not the Facebook call. Please review the important details below before configuring your integration. If your account does not meet the criteria below, your API integration will be unsuccesful.
If you already connect the Facebook integration and gave Data Bing permission to access your Instagram account during the authentication process, you should be all set.
If you have not connected the Facebook integration, connecting the Instagram account will automatically set up the Facebook integration as well. At this time, unlike the facebook integration, you CANNOT have an instagram integration without a facebook integration.
Important details to note:
This integration requires you to have a business Instagram account and your Instagram account must be connected to your business’s Facebook page.
In order to use this integration, your Facebook Page MUST HAVE 100 Page Followers. Otherwise, your page has not accumulated enough data to allow Facebook to create an open API with Data Bing. You will not be able to access the data from your Instagram if your Facebook page does not have enough page fans.
Personal Facebook Accounts and Facebook Groups will not integrate. This integration is for Facebook Pages only.
The setup must be configured by a member of your organization who has unrestricted access to your Faceboook’s admin privileges. This will allow you to view all the insightful data you need to break down your Facebook performance.
During the integration, the user will be asked to agree to our Facebook apps scopes – if all scopes are not agreed on, the integration will not work as needed.
If your Facebook page is connected to your business’s instagram account, this integration will apply for both Facebook and Instagram.
In order to help keep your account safe, Data Bing will issue access tokens to interact with your Facebook Integration. If a user has not logged into Data Bing in a while after the integration was set up, their access may be suspended and will require the integration setup to be completed again. If your token has been exposed or expired, we will void the previous token and you will need to reconfigure this integration again to maintain access.

